Frequently Asked Questions

General Questions

Q1: What is Nitro Lookbook?

A: Nitro Lookbook is a Shopify app designed to help store owners create stunning lookbooks to showcase their products. They can also pin multiple products, images or texts into lookbooks, which drive more sales & customers engagement. 

Q2: How do I install Nitro Lookbook?

A: To install Nitro Lookbook, visit app on Shopify App Store, and click on the "Add app" button. Follow the on-screen instructions to complete the installation process.

Q3: Is it free to use?

A: Yes, Nitro Lookbooks is free now for any Shopify store. It may have advanced features come with a paid plan in the future. 


Features and Functionality

Q4: What features does Nitro Lookbook offer?

A: Nitro Lookbook offers a range of features, including:

  • Customizable lookbook layouts
  • Products, images, text & links tagging within lookbooks
  • Global presets for lookbook elements
  • Mobile-responsive designs
  • Integration with Instagram
  • SEO optimization

Q5: Where can I show lookbook on my website?

A: Any position at any page. We support 2 methods to publish your lookbooks. You can use either app block from your theme customize or insert embed codes to your theme. Learn more. 

Q6: Can I tag products in my lookbook?

A: Yes, you can tag products in your lookbook. And also, you can tag images, text or links as well. Simply select the product image in the editor, click on the "Hotspot" option, and choose the items to pin from your inventory. This allows customers to click on the tagged products and view more details or purchase them directly.


Integration and Compatibility

Q7: Does Nitro Lookbook integrate with other apps and services?

A: Yes, Nitro Lookbook integrates with various apps and services, including social media platforms like Instagram, page builder like EComposer.

Q8: Is Nitro Lookbook compatible with all Shopify themes?

A: Nitro Lookbook is designed to be compatible with all Shopify themes. If you encounter any compatibility issues, our support team is available to assist you.


Troubleshooting and Support

Q9: What should I do if my lookbook is not displaying correctly on my store?

A: If your lookbook is not displaying correctly, try the following steps:

  • Ensure that you have published the lookbook.
  • Clear your browser cache and refresh the page.
  • Check for any theme-specific conflicts.
  • Contact our support team for further assistance.

Q10: How can I get support if I encounter issues with Nitro Lookbook?

A: If you encounter any issues, you can reach our support team through the following methods:

  • Email support:
  • Live chat: Available within the app during business hours
  • Help Center: Access tutorials and FAQs directly from the app